At a recent HLAA meeting presentation by an area audiologist, we were told that she/they would service OTC hearing instruments if the service was something they could actually do with that particular device. However, it's pretty logical to assume there will be a cost associated with that. Most likely a higher cost than would typically be attached to servicing a hearing instrument sold by their practice. There is much remained to be seen with OTC devices.

Your audiologist has a very positive attitude and business model.