I agree totally about the doctors. I have two, one in the city where I live and one at a teaching hospital two hours away. We have video visits every three months. If I have a question for him, I have to go through his "gatekeepers" using the patient portal. THEY decide which messages are important enough to pass along. I often think they don't even take the time to read the entire message, because they only give me half an answer. Or an answer that does not pertain to me at all. Beyond frustrating. Getting them to answer a phone message is rare.
I'm at the point where I'm basically treating myself, except I cannot write a prescription. Our Medical system is beyond broken.