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The Patient Portal—Help or Hindrance?

Just Want to Talk | Last Active: Feb 17, 2024 | Replies (227)

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@ess77

@casey1329, @becsbuddy, @gingerw, @artscaping, and all...Thanks Casey, for your good advice. This is a problem with this office for years. I've mentioned, complained and been quite verbal through the years, but no improvement. Often can't reach a person for hours or days!
With the new system, the same company Mayo uses, I had high hopes for improvement. It is much better....but the staff stil is horribly slow to respond. They have still not responded to the iron test results that are very important.
I'll chat with him in person and see what happens.
I'm just not willing to allow this kind of stress cause continued issues. No more.
Be blessed.
Elizabeth

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Getting used to this new keyboard is going to be hard.