I, unfortunately, have had the same experience of late. I've been going to NJH twice a year since 2011. After my last visit in June 2022 I had several questions about the suggested surgery for my periodic hemoptysis (due to bronchiectasis/NTM/atelectasis). I sent my doctor a message through my patient portal and have yet to receive a response. It was intercepted by someone who said he/she/they would pass the message to him. I am very disappointed and feeling somewhat abandoned. This is not the kind of treatment I've come to expect from this #1 respiratory hospital.