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← Return to The Patient Portal—Help or Hindrance?
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The Patient Portal—Help or Hindrance?
Just Want to Talk | Last Active: Feb 17 12:10am | Replies (227)Comment receiving replies
Before you write off your doctor of 25 yrs. make sure that he got the messages you sent him. I say this because I was getting annoyed with a friend who hadn't answered my 2 emails asking if she wanted to see a show. When I finally ran into her I found out that she never saw the emails. She is more into texting and very rarely even looks at her emails.
However, a two week wait for blood work is unacceptable. Perhaps calling the office, everyday if need be, to ask for the results. Here again could be an honest mistake...good luck !
Replies to "Before you write off your doctor of 25 yrs. make sure that he got the messages..."
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@casey1329, @becsbuddy, @gingerw, @artscaping, and all...Thanks Casey, for your good advice. This is a problem with this office for years. I've mentioned, complained and been quite verbal through the years, but no improvement. Often can't reach a person for hours or days!
With the new system, the same company Mayo uses, I had high hopes for improvement. It is much better....but the staff stil is horribly slow to respond. They have still not responded to the iron test results that are very important.
I'll chat with him in person and see what happens.
I'm just not willing to allow this kind of stress cause continued issues. No more.
Be blessed.
Elizabeth