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The Patient Portal—Help or Hindrance?

Just Want to Talk | Last Active: Feb 17 12:10am | Replies (227)

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@piedpiper

I fully understand why seeing a lab or imaging result out of context can be scary. I would suggest, upon getting a notification that you have a new test result, that you don't open the message but instead send a message via the portal to your caregivers, asking them to review the result and contact you. I, personally, want to know the result ASAP so I can then ask my healthcare provider questions regarding the implications.
A recent article in the NY Times surveyed persons about their feelings regarding getting test results immediately. About one-half felt it was a great benefit and prevented censoring of information. Another one-half felt uneasy about seeing results without interpretations by their healthcare providers. Obviously a mixed blessing.

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Replies to "I fully understand why seeing a lab or imaging result out of context can be scary...."

@piedpiper I totally agree with you about not looking at test results until you have contacted the doctor. The article you referred to was excellent. If you have the link to the article, put here so others can read it, please. Another helpful tip is to ask the doctor when they are going to review the test so you can expect a call.
Thank you!

Dr wants a paid visit wheter phone or in office to give test results. Unbelievable!