@mntwins808, as you likely read from @roch's post, you'll know that Telephone Medical Information Reviews were recently added to improve the flow of your appointment and to save you and your team time. See her initial post to learn more about what is asked during the information Review https://connect.mayoclinic.org/discussion/telephone-medical-information-review-phone-call

I'm surprised that you are not able to request a different time. I suggest calling the Appointment Office to find out how. See the numbers for all campuses here: https://www.mayoclinic.org/appointments

Alternatively, Concierge Services may be able to help: https://www.mayoclinic.org/patient-visitor-guide/minnesota/concierge-services

I'm going to see what I can find out too. If you find out how to reschedule before I get back to you, please let me know what you found out.