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@barbarat

If you have phone jacks in your house and can use a captioned phone like Captel that transcribes voicemail. Captel is free if your audiologist orders it and I have them on both floors of our house. They are terrific and make the world of difference to catch odd but operative words I otherwise might have missed.
And with my cell phone which I use much less I have an app that captions calls but I don't think that works with voicemail on the cell phone.

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Replies to "If you have phone jacks in your house and can use a captioned phone like Captel..."

@awilst and @barbarat

Innocaption+ which is the app I use on my cellphone DOES have visual voice mail. A separate number is not needed when you sign up . You can receive voice calls to your cell phone and have it automatically forwarded to your Innocaption app. You can save as many messages that you want and reread the voice mail and also the conversations when you want. You can choose to have a live caption Operator or Automatic captioning. I chose both so if a live operator is not available it will automatically switch to automatic mode(ASR)

I also have a Captel and need the Toil in my aid to hear the voice. I don’t use it much as I like Innocaption better.
The Florida free Captel is the original model and not very good and has limited options. The newer versions have visual voice mail and are inexpensive to buy online.

I use my phone app 99% percent of the time.
Two other apps for live captioning when you can’t understand in person are Live Transcribe for Androids and Otter for iPhones and Androids.. Otter has a limited free version and is more accurate then Live Transcribe.
I use both especially with mask wearing.

FL Mary