Replies to I locked myself Erinmfs out of connect. My smartphone saved me, it remained logged in and…

Discussion

Just Want to Talk | Last Active: Sep 2, 2022 | Replies (139)

Comment receiving replies

@Erinmfs

I locked myself Erinmfs out of connect. My smartphone saved me, it remained logged in and I was able to reset my password. In the interim, I created a 2nd logon, NiceHat. NiceHat receives a summary email daily, erinmfs does not. I tried resetting those email settings in my erinmfs profile, that didn’t work?

Jump to this post

Replies to "I locked myself Erinmfs out of connect. My smartphone saved me, it remained logged in and..."

John, Volunteer Mentor | @johnbishop | May 8, 2022

@Erinmfs - use the contact form and send a note describing what happened. Colleen or a moderator should be able to fix it for you. Here's the link but it's also at the bottom of every page in the footer.

https://connect.mayoclinic.org/contact-a-community-moderator/

VIEW AND REPLY

Colleen Young, Connect Director | @colleenyoung | May 14, 2022

Hi Molly,
Your digest for the @Erinmfs account was set to be received weekly. I have changed it to daily for you. Would you like me to merge your 2 accounts into one?

VIEW AND REPLY