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Anyone using any Phonak wireless accessories?

Hearing Loss | Last Active: Oct 26, 2022 | Replies (39)

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@sunnyone

I am a member of my local chapter of HLAA which is in West Chester, PA. Its been a great learning and social experience! Great advocacy efforts on all levels. One of our chapter leaders is working with several other libraries in the area and is gathering information on a potential new assistive system for public buildings that is an alternative to the loop system, using wifi . We have just met with the director and some board members of the local library in my town to discuss this system called Listen Everywhere. This library is in the groundbreaking stage of constructing a much larger, upgraded building with many new ways of welcoming a diverse community. Good timing! This new system is less expensive and has many additional advantages but of itself is not ADA compliant at this point, requiring a few extra steps. We are hoping to find a local installation to test it out. HLAA is an incredible organization! This chapter leader is so well informed and so energetic in his outreach advocacy! Truly a model of how effective HLAA can be. The library director and board members are extremely knowledgeable, receptive to new solutions, and dedicated to accommodating citizens with hearing loss. So fortunate that they are already convinced of this essential assistance.
Does anyone out there have experience with this system in their library or other public building??

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Replies to "I am a member of my local chapter of HLAA which is in West Chester, PA...."

@sunnyone I have not used the Listen Everywhere system, but I've used the product from Sennheiser called Mobile Connect. It works well. It basically broadcasts the audio on a Wi-Fi channel so you basically just have to connect your phone to that network like you would with any other Wi-Fi network. You need to also download the associated app. For the Sennheiser system, the app is called MobileConnect. You then hear the audio directly from your phone. Since I have direct streaming from my phone to my hearing aids, I don't need any other accessories. If you don't have streaming, you would use earbuds, headphones or a neckloop (if you have telecoils in your aids/implant). If you don't have a smartphone, the venue will supply that to you with the app already installed. You're typically given cheap earbuds that you keep since they don't want them back for obvious reasons. You should work with your library to discuss the different ways that a person with hearing loss connects to their phone and the accessories that they may want to provide and also how to maintain them.
Tony in Michigan

@sunnyone So glad to know you are involved in HLAA! Yes, it is a wonderful organization that tends to be one of the best kept secrets on the planet! We all need to share HLAA information more.

I'm not familiar with 'Listen Everywhere', but found the post by Tony interesting. There are a lot of new technologies coming. Still I stand by the good old fashioned telecoils that can connect with most of it and cost mere pennies in our personal products. It's interesting that loop installations have increased so much in cost as we used to go out, buy a long piece of telephone wire, a receiver, an amplifier, a microphone and build a loop to use for our chapter meetings. Those parts and pieces were all readily available at Radio Shack, which is no longer in biz.

New standards and regulations upped the cost, as along came professional installers did. (That's a good thing!) So much more can be done today then back then. And, for large venues, such as the Performing Arts Center in our city, it takes a good fund raising campaign. We did it!

I joined HLAA, which was SHHH then, in 1983. I served on the national board of SHHH for 14 years, including 2 terms as chair. That was in the formative years when the organization was developing under founder, Rocky Stone. I feel fortunate to have had that incredible experience. Just watching the evolution of the HLAA mission was amazing.

Glad to hear your chapter in PA is involved in your library renovation. We are about to become involved in something similar here in Appleton WI.

Maybe I'll meet you some time at one of the national conventions. Not going this year, but hope to make it in 2023. I've only missed a few of them over the years. They present such a great opportunity for learning...and for keeping up with technology, and for making wonderful friends.

Julie Olson (julieo4)