I can’t get nurses to write information down for me. One time I literally begged for it and repeatedly mentioned the ADA. It was like it was the first time anyone had told this hospital employee that someone might be deaf/hoh and need anything written down. She looked at me like I was criminally insane. No, I was not shouting or gesturing wildly or threatening anything whatsoever, and that’s what makes her response so baffling to me.

Closed captioning has gotten better in the past 15 years or so. Other than that, I don’t see any progress for late-deafened or hoh access. Starbucks is supposed to be adding video displays in their stores to make it easier to know when your order is ready. That’s cool, but it could have and should have been done decades ago.