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You Have a Right to Communication Access

Hearing Loss | Last Active: Apr 17, 2022 | Replies (40)

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@tonyinmi

@julieo4 It's difficult to stay on top of the technology available. Several years ago, I found out that the venue, where the Detroit Symphony Orchestra performs, had installed a system for people with hearing loss. I was able to obtain free tickets for a practice session! The system turned out to be a Sennheiser MobileConnect. The system broadcasts a Wi-Fi signal that is picked up by any smart phone. An app needs to be downloaded to make it work. I was able to use the Bluetooth streaming from my phone to my hearing aids so didn't even need additional head gear. The system worked great except for the problem when the person speaking doesn't have a microphone. I was not able to hear what the conductor was saying but the music was clear. For people without smartphones, you would be given an Android phone, with the app already installed, and stereo earbuds. Some places may require a drivers license to make sure they get the equipment back.
Tony in Michigan

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Replies to "@julieo4 It's difficult to stay on top of the technology available. Several years ago, I found..."

This sounds very much like GalaPro, a system that has been in use at the Performing Arts Center in Appleton WI. It is only available for the Broadway performances that come in. It works on Smart Phones, with very clear captions. I was impressed when I tried it. Our HLAA people were invited to try it the first time around. We have advocated for communication access and they have heard us. Unfortunately, COVID kind of made everyone take a break. I'm hoping to find things as they were soon. Very grateful for the open ears of our PAC personnel. They have gone over backwards to make this wonderful theater accessible to everyone.

This PAC also has a hearing loop system.