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You Have a Right to Communication Access
Hearing Loss | Last Active: Apr 17, 2022 | Replies (40)Comment receiving replies
Hi,
Just to clarify , I did not return to the venue because my granddaughter was no longer in high school and there were no more plays to be seen there…not because of the equipment. Actually they did not fail too miserably because the system was installed within a matter of weeks even though no one consulted me about the type of accommodations I would need. And yes I did email and thank them but told them at the time why they would not work for me. I am sure those headphones have helped a number of people. I cannot hear at all with just earplugs and I have tried a number of them. I would really have to shove it in too far and hold it it in to be able to get some type of sound out of the better ear, but that sound is not enough for understanding.
FL Mary
Replies to "@tonyinmi Hi, Just to clarify , I did not return to the venue because my granddaughter..."
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@imallears, Got it. Thanks for clarifying. You handled it nicely. It's frustrating when there are problems using the equipment that is offered to us. One problem that I've had with movie captioning devices is that the previews that are shown before the main attraction starts, are not captioned. THAT IS THE TIME THAT WE NEED CAPTIONS TO WORK SO WHEN THE MAIN FEATURE STARTS, WE'VE WORKED OUT THE KINKS. I've mentioned this fact to management but it may not have done any good. I rarely go to the movies. In fact, I saw CODA last week, mostly because it was opened captioned. Thank you Apple.
Tony in Michigan