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You Have a Right to Communication Access

Hearing Loss | Last Active: Apr 17, 2022 | Replies (40)

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@tonyinmi

@imallears Your experience should be Problem #4 in @julieo4 post - The HH (Hard of Hearing) person should also know how the technology works! Sennheiser makes a variety of HAT (Hearing Assistive Technology) so it could be several products that come to mind. What I typically do is to take a picture of the equipment that is given to me. I make sure I get a picture of the model number and do the research when I get home. Most venues will give you a voucher for future visit so the next time you go, you'll be more familiar with the equipment. To not go back to the venue is not fair since they are trying to be accessible. Granted, they failed miserably, but if we can help them, we help the next HH person that asks for accessibility.
Tony in Michigan

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Replies to "@imallears Your experience should be Problem #4 in @julieo4 post - The HH (Hard of Hearing)..."

Thanks Tony. To educate others about our unique needs, we must know what they are ourselves. We also must have a clearer understanding of the technology that works well for us. How do we do that?

@tonyinmi

Hi,

Just to clarify , I did not return to the venue because my granddaughter was no longer in high school and there were no more plays to be seen there…not because of the equipment. Actually they did not fail too miserably because the system was installed within a matter of weeks even though no one consulted me about the type of accommodations I would need. And yes I did email and thank them but told them at the time why they would not work for me. I am sure those headphones have helped a number of people. I cannot hear at all with just earplugs and I have tried a number of them. I would really have to shove it in too far and hold it it in to be able to get some type of sound out of the better ear, but that sound is not enough for understanding.

FL Mary