I understand the cost can be frustrating. I had to fly to Rochester because Jacksonville could not do my surgery. So I do get it, most of us understand. Many times Mayo only sees the most complicated cases, so we all have had to go through expenses of care. It’s doesn’t seems fair but like @loribmt stated Mayo has saved our lives, like her I may not be here without them. I do now live in Jacksonville, as I recently moved there. There are a number of hotels within a short driving distance to the campus. When I was traveling here, because all my follow up care is done here in Jacksonville, I would drive here frequently, I would always stay a mile or so away and drive over, it was cheaper. There is free parking available at Mayo if you park outside the parking garage, and a shuttle to pick you up and take to the other buildings if needed. I would check with Mayo like suggested, for my initial appointments I received
All my information in the mail with my Mayo number and instructions on setting up my patient portal. After initial appointment everything just went straight to the portal. I have actually been to the Jacksonville campus 4 times over the last month and am returning Monday for more tests- it is very efficiently run and organized. Please call as suggested- and understand with Covid the system was just stretched beyond its limits and is finally recovering. Best wishes!