I have not booked hotel yet. I just tried to create my patient portal account but it asked for a mayo patient number which no one at Mayo ever gave me nor did anyone at Mayo explain to me about a patient portal.

I'm becoming extremely concerned with the total lack of insight, info etc coming from Mayo to me. So far it's been non-existent except for them scheduling this appointment. Also I was initially contacted by Mayo one year ago and put on their wait list and then they called several months later to schedule me to see Dr Cheshire in Neurology.

I can not understand why no one at Mayo has contacted me to tell me about setting up a portal or explain that I may need to stay longer than one day etc.