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@tonyinmi

@billchitwood You may want to try the phone app called Innocaption to help you during phone calls. You will get a new phone number. For outgoing calls, the app can display your normal number when you dial out using the app so that the people you're calling do not get confused when they see your number on their phones. For incoming calls, you can set call forwarding to your innocaption number so that those calls can be captioned. The procedure for setting up forwarding is cell phone carrier specific. You can also give people your innocaption number if you want. Personally, I did not like the forwarding so if I'm having trouble, I tell people I'll call them back. Captions default to use ASR or Automatic Speech Recognition, but you can press a button in the app to switch to a real person to provide the transcript.
Tony in Michigan

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Replies to "@billchitwood You may want to try the phone app called Innocaption to help you during phone..."

Thank you for the information. I should be ok with the phone (I hope) in a week and I get very few calls other than robo calls. Kids all texting and/or emailing at present as aware of the problem. But if after activation I still have a problem (HA will be streaming again at that point) I will check it out. It sounds like it would be a good option for anyone with hearing problem. Some calls, especially those where a heavy accent is involved, are so difficult even with streaming.