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@colleenyoung

Hi @mnjayhawk, how frustrating that things are moving well in one department and not so well in the other. I'm not making excuses, but this may be because of capacity issues and the department being overwhelmed with requests.

Help me to understand a bit more. The pain referral has been transferred to recommending that you attend the Pain Rehabilitation Clinic (PRC). That's great! If you want to learn from others who have attended PRC, see this discussion:
- Mayo Pain Rehabilitation Program: What's your experience? https://connect.mayoclinic.org/discussion/mayo-pain-rehabilitation-program/

Is the ball now in your court to set up a time to attend the PRC program? It is a 3 week program. Might you be able to coordinate attending the program with your visit in December? Or do you think it would be best to attend the December appointment first?

I seem to have more questions than answers. Apologies for that. May I ask what department you have appointment with in December?

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Replies to "Hi @mnjayhawk, how frustrating that things are moving well in one department and not so well..."

Hi @colleenyoung
As far as I understand it, my original doctor has not made the referral to the Pain Rehabilitation. A secretary told me that he originally referred me to Pain Medicine; they denied the referral and said Pain Rehab would be better. But he has not written that referral; if there is a reason why, nobody has talked to me about it. I have called twice (talked with secretaries who said he needs to write the referral) and written to the physician once (about this, and the fact that my test results are there for me to look at but nobody is explaining them to me and I have no followup appointment).

My other appointment is in Neurology on Dec. 14, but I don't want to come unless I can talk with someone in Pain Rehab (nobody mentioned a program--they just said Pain Rehab). If Pain Rehab is not an appointment but a 3-week program, then they should be explaining this to me. Nobody seems to be coordinating these appointments, and nobody is communicating with me. The only way I found out about the Neurology appointment was by looking at my Mayo Clinic account online.

I hope this makes better sense than my first effort. I just didn't know if waiting over a month for a referral is normal. And I assumed that if a person had more than one referral an effort would be made to make the appointments happen in the same day or next day so that they could be done in one trip.