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Not being able to see an actual gastro doc at Mayo
Visiting Mayo Clinic | Last Active: Oct 14, 2022 | Replies (58)Comment receiving replies
It was the gastro dept that I spoke too...twice now! My hepatologist and the pther actual docs there are the ones that told me to call and get that appt and made notes. They said once I was seeing the NP they can not have me see anyone else in that dept. So all my other people at Mayo were upset and said I need to do something now so go elsewhere. I am upset that notes between docs are not seen or considered or whatever because one reason I went all the way to Mayo is they are supposed to work as a team. They told me they would forward my request to see an actual doc to their supervisor...whatever that means, and it has been a week. Silence. In the meantime here I am still unable to eat more than 200 cals a day lately. Just seems this is not normal Mayo experience. Sucks that is mine.
Replies to "It was the gastro dept that I spoke too...twice now! My hepatologist and the pther actual..."
Which Mayo Clinic are you trying to go to ( or went to ) ? They have your medical records and any referrals they need right ?
Same here at Mayo in Eau Claire, WI. IMPOSSIBLE TO SEE A GASTRO DR. They only do the surgical procedures and one sees the nurse practitioner first AND AFTER. So frustrating but lucrative for the clinic.
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@gastrogirl, you're right that this is not the normal Mayo experience. I recommend that you talk to someone at the Office of Patient Experience. A Patient Experience mediator can address concerns about your care experience at Mayo Clinic. You can fill out the online feedback form or contact them by email or phone. Here's the information:
Office of Patient Experience
https://www.mayoclinic.org/about-mayo-clinic/patient-experience
Phone: 844-544-0036 (toll free)
Email: opx@mayo.edu
I hope you get some resolution and team care.