Thank you to everyone who participated in this project to improve Mayo Clinic's Breast Cancer website and how we present information that is easy to navigate and relevant.
We spoke to patients and caregivers in different stages of the patient journey.
We conducted nine interviews in October 2021 with individuals who have been diagnosed with myeloma or breast cancer. We spoke to patients, spouses, and caregivers. We learned about various experiences and perspectives from those familiar with Mayo Clinic and those who are not.
Your feedback helped Mayo Clinic:
– Identify information that needs clarification on the treatment timeframe and the specialized care team.
– Understand the value of patient testimonial videos regarding relatability and understanding of personal treatment experiences at Mayo Clinic.
– Understand a video's role in helping viewers understand what Mayo Clinic's integrated team looks like for patient care.
– Identify opportunities to group related content for a better flow.
Colleen, Connect Director, and Eralee, Senior User Experience Researcher
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How did I miss participating? I am glad the project was successful.