I know, but it takes only one disgruntled patient giving you nine star to bring you down. He was very nice and his diagnosis made sense to me. I didn’t see the ratings until after the visit. I did feel like he did not examine my foot very well. He mainly just looked at it and said the tendon was tight. I thought he should have moved the toes more to see if they hurt or moved like they should. He also said the crossover toe was very common and he does this procedure a lot and it doesn’t take long. Said he liked to use the most conservative method. I’m like you—don’t want to do anything to make it hurt!