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Weird phone call before surgery

Neuropathy | Last Active: Oct 2, 2021 | Replies (6)

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@centre

Hi Granny Zoo- it’s possible that the surgeon offered more than one option to you, documented the options, but didn’t clarify which one you chose. My experience is that one code is communicated to the insurance for the overall “big”procedure, but exactly what is done is decided by the patient, following discussion with the surgeon. This will be hard for you to hear, but IF the surgeon is well-regarded and experienced and IF where the surgery would be scheduled has a very good reputation, then I would call back and “eat dirt”. What is most important is your well-being and to go all the way back to the starting line just doesn’t make sense (finding another surgeon, getting an appointment, getting your records, etc, etc). As the saying goes- “Is this the hill you want to die on?”. I would call them back and eat dirt- “I just got all flustered”, “ all this COVID stuff just has me on edge”, “I always get rattled before a surgery”, “I’m so sorry, has my spot been filled?,” you folks have always been so wonderful”…Who cares if the nurse was not nice, what’s important is getting the care you need!! Keep your eyes on the prize!

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Replies to "Hi Granny Zoo- it’s possible that the surgeon offered more than one option to you, documented..."

Granny Zoo, It is possible that the doctor's note were unclear to him! He sees piles of patients and had to confirm what to do with you. Sad, but they really don't remember. You are just one among many. LoriRenee1