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Recent L5-S1 fusion

Spine Health | Last Active: Oct 11, 2023 | Replies (52)

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@pacer3702

Thank you for checking in with me. I have gone from a healthy active life as a professor in April to being unable to sit or walk more than a short distance. In June, I applied to be seen by Mayo Neurology. After a phone interview followed by submission of my written responses to a questionnaire, Mayo decided my case was not complicated enough. In August, as my condition continued to worsen and still unable to obtain a diagnosis locally, I visited the Mayo ER. I received a tentative diagnosis of peripheral neuropathy. The ER doctor said that I needed additional lab work and to follow-up with Mayo Neurology, if my condition worsened. Since then, I am dramatically worse and had to take medical leave one month into the semester. About 3 weeks ago,, Mayo Neurology refused my application for a follow-up appointment. They have a referral from my local doctor and her office also called Neurology to try to get me seen. I was previously seen in Mayo Ophthalmology and thus am an established patient. I'm concerned about the potential for permanent nerve damage. Please help!

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Replies to "Thank you for checking in with me. I have gone from a healthy active life as..."

Pacer, there seems to be a disconnect in the communication. Since you are a patient of Mayo Clinic, I might suggest that you contact the Office of Patient Experience to discuss the denial from neurology.
Mayo Clinic Office of Patient Experience
Phone: 844-544-0036 (toll free)
Email: opx@mayo.edu

Find out which additional lab work you need to have done, if you haven't already. Be sure to convey how your situation has worsened since your visit to ER. Have as much documentation ready as you have available.