Hi Christiane, welcome. I can imagine that you are feeling disappointed and desperate. You'll notice that I moved your question to this existing discussion where members offer tips on what to do if you can't get an appointment. I invite you to read through the past posts.

If you feel that the Mayo physicians may rule differently with a complete set of your records, I suggest you call Mayo Clinic to ask for a secondary review after you've sent the remaining documentation.

I should add that appointment denial may be related to capacity issues. The department may not be accepting new patients at this time. Again, I would ask for clarification.

Another option is to consider seeing a doctor within the Mayo Clinic Care Network https://www.mayoclinic.org/about-mayo-clinic/care-network.
"The Mayo Clinic Care Network is a select group of independent health systems that are granted special access to Mayo Clinic's extensive knowledge and world-leading medical expertise. Carefully vetted and selected for their commitment to high-quality patient experience, care network members share Mayo Clinic's goal of providing patients the care they need, close to home, at no additional cost to the patient."

Find a health system in the Mayo Clinic Care Network near you: https://www.mayoclinic.org/about-mayo-clinic/care-network/network-members