Thank you for following through on the survey. I agree with you about captions. Are you familiar with the speech to text apps that are available? They work quite well. Many HH people use the app in sync with videos that are not captioned. It's not perfect, but it helps.

FYI: A major effort by a national board member of HLAA managed to circulate a petition for Zoom to include automatic speech recognition (ASR) to their platform. That petition got close to a million signatures and while Zoom resisted this for months, they have now added ASR. The only catch is that it must be activated in the 'host' settings by whomever is scheduling meetings. So, the people who need this, those of us with hearing loss, must ask them to activate it prior to the Zoom event. Once it is activated by a host it will remain activated unless they reset it to be inactive. Only those who need/want it have to see it. It's activated by the participant by one of those 'buttons' on the bottom left of the computer screen.

The only reason we have made progress on issues like this is because the people who want the change get involved. HLAA provides the opportunity to get involved. That actually even involved those TV captions that were mandated back in the early '90s.

So much to learn. Have you considered joining HLAA? http://www.hearingloss.org