@artist01 thank you for alerting me to the extraneous html code appearing in some of the messages. I have removed it and you should be able to see @okwrangler's messages now.

@okwrangler, I believe this code is being added because you are responding by email. When you get an email notification from Mayo Clinic Connect, please click the blue button VIEW & REPLY. This will take you to the website where you can reply without getting the jibberish code attached to your message.