@artist01 sorry to hear you had difficulty with the technology. You will figure it out. I am surprised the residents took care of the pets before. The residents are there for a reason to have others look after them by providing meals, laundry, ADLs, etc. The animals should be cared for by the facility as well, hence the name “community pet”. The residents should only have to provide the petting and loving. The animals are owned by the facility for the good of the residents.