I do see a Neuro ENT for my blocked parotid gland. He told me the surgery is very dangerous because of the proximity to the trigeminal nerve. He said to use heat on the gland and then massage it. I have been doing that and it helps a lot. This pain was different and went from my ear to the middle of my chin. The parotid gland pain is a sharp pain in my ear. I used to think it was an ear infection.