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Hi @retiredteacher. I think it might be worth our time if we booked a telephone call and I gave you a brief tutorial to
- understand the difference between an @mention and a private message
- how to set your email preferences so you're not inundated
- how the discussion threads are configured
I'd be happy to do this. I will send you a private message so we can find a time and date.
PS: Justin and I are going to make a series of video tutorials in the near future because I think a lot of people have similar questions and frustrations. By doing this tutorial with you, it will help us understand the barriers.
Replies to "Hi @retiredteacher. I think it might be worth our time if we booked a telephone call..."
@colleenyoung
I'm not a quitter, and I have always been in control. Not being able to do this is driving me crazy. I will try the phone call. I feel totally incompetent. I started trying to do my job before 9:00 this morning and here it is 3:30, and I have accomplished nothing.
Just tell me when. My husband's eye stroke injections are beginning again, so that is the only time I couldn't be on the phone.
Carol
@retiredteacher
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@colleenyoung Video tutorials would be a great idea! I often find myself trying to explain to a Member a "how-to" and I find it hard to explain because it comes second nature to me after several years. If I could just provide a link to a tutorial that would be better.