← Return to Mentor Teleconference - October 30, 2018 | 5pm CT

Event
Mentor Teleconference - October 30, 2018 | 5pm CT Event Date: October 30, 2018 | 5:00pm - 6:30pm CT
Comment receiving replies
@retiredteacher

Thanks again, @rosemarya. I was a better patient than I am a Mentor. I had people helping me with my Diabetes diagnosis, and I could answer----simple. None of this technology long, complicated (to me) process was involved.

I don't know what I'll do. I need to think about it and see if all of my confusion is what I can resolve or if I just need be a patient again.

Thanks for all of your help. I simply don't know enough to correct the computer situation. That is obvious.
Carol
@retiredteacher

Jump to this post

Replies to "Thanks again, @rosemarya. I was a better patient than I am a Mentor. I had people..."
Colleen Young, Connect Director | @colleenyoung | Oct 31, 2018

Hi @retiredteacher. I think it might be worth our time if we booked a telephone call and I gave you a brief tutorial to
- understand the difference between an @mention and a private message
- how to set your email preferences so you're not inundated
- how the discussion threads are configured

I'd be happy to do this. I will send you a private message so we can find a time and date.

PS: Justin and I are going to make a series of video tutorials in the near future because I think a lot of people have similar questions and frustrations. By doing this tutorial with you, it will help us understand the barriers.

VIEW AND REPLY
Teresa, Volunteer Mentor | @hopeful33250 | Oct 31, 2018

@retiredteacher
Carol, We've all been in your shoes before. It takes time, but you will do it, I'm sure😊

VIEW AND REPLY
Lisa Lucier, Moderator | @lisalucier | Nov 1, 2018

Hi, @retiredteacher - years ago, when I worked in the office full-time in Mayo Clinic Public Affairs (I'm part-time working from home now) we had a former news media relations employee who'd been a stay-at-home mom for many years - and did a little freelance writing -come in for 3 months to cover another media relations employee's maternity leave. She was totally overwhelmed by how much technology had moved since she'd been working full-time. There were all kinds of things she felt she didn't know how to do, even though she had all the work experience and head knowledge from many years before. She was pretty discouraged and questioned her utility.

I remember talking to her and telling her "It's just tools. Those can be learned. What's so valuable is you and who you are, and all the previous work experience and knowledge you bring to the table."

I'd really say just the same to you, Carol. Your experiences and knowledge you bring to the table, and who you are are what's truly key and what will help make you a wonderful mentor. The rest are "just tools." You can learn them, and we are here to help. It may take some time, and I hope you can be easy on yourself.

Colleen will be a great coach to learn some of the tools.

VIEW AND REPLY