Good morning!
I apologize for my participation absence yesterday. It was great to hear everyone's voices! I was listening to all of you while driving to a class for EPIC training. Here is my post conference contribution.
My primary groups are eye/ ENT and visiting mayo clinic
What aspect or skill set do you I feel ads the most value to mayo clinic connect?
I feel that my skill set that benefits me most is empathy and compassion. I feel able to really connect with members and or mentors.
The aspect that I feel adds the most value to my work on mayo clinic connect is my view from being a clinical assistant for 17 years and seeing what patients experience firsthand while living with a medical history. I feel I add most value to conversation on connect when I can suggest to a member to advocate for themselves. Being a clinical assistant for so long I have seen alot of patients that don't know how to advocate or don't ask enough questions from their providers. Or don’t follow up with appointments or are embarrassed to not understand what their provider has consulted about in the office and in turn come to mayo Clinic Connect and ask what their doctor meant by….. I believe that being a patient there's a lot of vulnerability and a large amount of responsibility in seeking answers for your health care and asking questions when you don’t understand- and this should be a priority for everyone. I really enjoy encouraging members to do this and makes me feel helpful.
In my free time I enjoy creating pottery. Working dual positions as a clinical assistant and in social media, my positions keep me very busy. It's a loud and very active work environment and while I am working with Clay on a pottery wheel it helps me to be creative, quiet my mind and not to think about anything.
Again, great hearing from all of you yesterday. 🙂
Jamie
@jamienolson , Hi Jamie! You make pottery; I already can't help but like you. I feel that you hit a cord when you said the word "vulnerability" when it comes to being a patient. That is so true. Patients are usually at the mercy of the care provider to know how to treat them. That can sometimes involve a lot of trust, especially when battling rare orphan diseases. The group that I mentor falls into that catagory, therefore, we have to self-advocate quite a bit.