← Return to problems with latest new hearing aids & what to do about them.

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@joyces

Response to nla4625: In short, Look Before You Leap! FWIW, if you have Part F supplemental coverage instead of an advantage plan, visits to an audi or hearing center are covered 100% as a medical expense. (Just another reason to opt for the higher expense of Part F!)

I never felt I was being pushed in any way by the fitter at Costco. She wouldn't let me just buy the aid I purchased a couple of years ago (to combat age-related deafness in my "good" left ear...she insisted on fitting the aid and had me walk around in the store for at least a half hour to ensure that it would help. I then paid for the aid, but it had a 100% return for 30 days; I could have returned it for all that it had cost, no questions asked. Even though the two-year warranty had expired, she fitted me with a larger ear piece that delivers more sound directly to my ear, at zero expense. Regardless of where you buy, Costco is THE place to buy batteries: $8.99 for six packs of eight, which is almost a full year's supply. Pharmacies charge that much or more for a single 6-pack.

In contrast, the one audi at the hearing center just stated flatly that my Costco aid is junk and I absolutely needed to pony up thousands for a pair of "better" aids--in spite of the fact that I've been told for decades that my right ear isn't aidable due to recruitment. This was at the same appt. where she recommended that I return in six months for an additional hearing test (at the expense of my ins.) because she was certain that I'd qualify for a CI...making one of the two very expensive aids redundant. I was very disappointed by the entire hearing clinic experience. I had gone there, thinking that they'd know far more than the lady at Costco...but I was wrong.

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Replies to "Response to nla4625: In short, Look Before You Leap! FWIW, if you have Part F supplemental..."

@joyces @tonyinmi I didn't realize the hearing exam would be covered by my Plan F policy. Thanks for letting me know. The video about Costco hearing aids was quite instructive...people are really happy with them if the technician calibrated them correctly. They are really unhappy if they didn't. Thus, their experiences weren't based on the hearing aids themselves, but on how well they were calibrated to meet the needs of the patients as determined by their tests. It sounds as though you got a superior technician who really cared about her patients and her work. Dr Cliff recalibrated the unlocked hearing aids from dissatisfied Costco consumers, and their satisfaction rates skyrocketed. I was wrong -- Costco does have Phonak hearing aids...hopefully one that will work for me. I've started watching the videos from Dr. Cliff that Tony recommended, and the first ones have to do with finding a good audiologist...just what I needed. Thanks Tony and you too.. Nancy