@trishanna- One time when my son was very little my pediatrician decided not to spend a lot of time with me answering questions and started to walk out the door. I said, "wait a minute, please, I'm not done asking questions. This was long before insurance companies got into the time game. And he came back in. If I were you I would say, " Not one of my doctors will discuss how I am to coordinate all of this. Please help me." Don't take no for an answer. You have the right to proper medical care.

As far as your husband goes, he needs to take control of this too. He needs to get his doctor's attention.

If this confusion happened in another part of your life, for instance, a confusion with different contractors who are fixing your house, how would you both solve it?