@ken82 Yes, Zoom has had captioning for some time but there was always a cost. We always pay for our CART writer to provide live captions instead of relying on the automatic captions. Auto captions do not always do a good enough job, especially when you have speaker that does not have clear speech. This is highly probable with people that were born with hearing loss. Zoom has a lot of training videos and some are live. I've participated in several Zoom trainings that used the pre-released version of automatic captions and they were very good, especially since it seemed that English may not have been the speakers first language.
Tony in Michigan