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@tonyinmi

@catladyde9 Wow. If I'm understanding correctly, your M4/T4 Alcatel has poor voice quality. I would be tempted to challenge their ratings. Personally, I would contact the company and ask. It would be interesting to see how they respond.
Tony in Michigan

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Replies to "@catladyde9 Wow. If I'm understanding correctly, your M4/T4 Alcatel has poor voice quality. I would be..."

@catladyde9 and @tonyinmi
Just a thought....I have on my Phonaks, 2 Tcoil settings...one was full Tcoil and the other was Tcoil +mic. I had the T +mic disabled. I mainly used that one in looped areas so I could hear the speaker and also hear any questions from the audience. I found that I heard better in the full TCoil setting. My Tcoil setting is also programmed a little differently from my other hearing aid programs for optimal hearing, I thought maybe the hearing aid Tcoil program might be the culprit but , like Tony said, contact the company or, get back to the place you bought the phone from....challenge them and have them do the contacting.

Although I use Innocaption and my phone had a m3/t3 rating , when I switch to TCoil I need a plug in ear link that fits over the ears...looks like a thin candy cane shaped device. I use this on my Captel landline when I use it . I can’t hear anything on the Captel unless the ear link is plugged in or I have a neckloop plugged in.
However , my Samsung has superior voice quality so I don’t really use the ear link on the cell .I don’t think they even make this ear link anymore so it stays with the landline. I also use my neckloop with GPS occasionally. For reference my loss is profound and I need these gadgets.

FL Mary

@tonyinmi Thank you for your quick reply. I rarely use the Alcatel (it usually just sits, unused,
on my kitchen counter). Except when I am driving in unfamiliar places, I usually forget to bring the cell phone with me. I haven't actually used the cell phone since last summer. Just discovered the Verizon store where I purchased the Alcatel no longer exists (not a "corporate" Verizon store, just an authorized retailer). This Alcatel user manual (a PDF document found online -- the little pamphlet was useless) re M4/T4 "these ratings are not guarantees....This device has been tested and rated for use with hearing aids for some of the wireless technologies that the device uses...Your 4051S device is M4/T4 compatible. Reference ANSI C63.19-2011.... T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil....."