Your last sentence here, I think is a real kicker...about educating ourselves. I, for one, was hardly enthusiastic really, about doing this because I had enough going on in my life so that the last thing I needed was yet another project to be involved with. Someone on the list recently said something about a manual (for something specific - was it hearing aids?). Can we think of a kind of simple. somewhat entertaining, introductory manual-like piece of information to help guide people? As opposed to just "search the internet"? Actually, I think Katherine Bouton's latest book, "Living with Hearing Loss" comes pretty close. I'm sure you might have suggestions for a basic reading list?