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Why do medical pros insist on leaving voicemails for HOH patients?

Hearing Loss | Last Active: Sep 5, 2020 | Replies (46)
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@ltecato

Both yesterday and today the PIH Health hospital in Downey, California, has left voicemail messages for me despite the fact that I have repeatedly told them I am deaf/HOH and asked for text or email communication as an accommodation under the Americans with Disabilities Act. I am heading over to picket in front of the hospital. I don’t expect this to do any good. The hospital industry seems to know that it can get away with using the ADA as toilet paper.

https://twitter.com/ltecato/status/1301996338725314560?s=20

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Replies to "Both yesterday and today the PIH Health hospital in Downey, California, has left voicemail messages for..."
peach414144 | @peach414144 | Sep 4, 2020

I do know how you feel. I am low vision so I ask them to call me to take care of business. But all they do is send me gmails on the internet. Do we know if they truly care? "The Shadow Knows". It is not just you or I. Whatever their boss tells them to do to handle business is the way it goes. Please do not take this seriously and upset yourself. Life is "Just a bowl of cherries". some sweet and some not. Take care, Peach

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barbb | @barbb | Sep 4, 2020

@HLAA_CA #deaf #hoh How about learning who is in charge of communication being done the way it is and then communicating with that person regarding the problem?

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