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Why do medical pros insist on leaving voicemails for HOH patients?
Hearing Loss | Last Active: Sep 5, 2020 | Replies (46)Comment receiving replies
Leaving voicemail is not protecting the privacy of a deaf/HOH patient. When I get a voicemail, at least half the time I have to get another person to listen to it and repeat or rephrase it so I can understand.
So that means the message is not just between me and the medical provider — I have to bring a third party into the process. Luckily for me I have a wife who can fill that role, but some of us are widowed or just living alone.
Replies to "Leaving voicemail is not protecting the privacy of a deaf/HOH patient. When I get a voicemail,..."
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@ltecato
Hi,
There is a privacy law under HIPPA that allows voice mails to communicate with patients. I have not read the entire detailed explanation. But I, for one, very much appreciate voice mail as it is visual. I know we all sign HIPPA forms every time we have a procedure and I have consented to release of information to family. My phone is in my possession and this is for confirming or cancelling appointments. There is nothing detailed about the person’s medical condition being said. I know some people are not okay with that but I am. But, I agree with the basic idea of voicemail for deaf/how people as being ludicrous at times.
FL Mary