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Why do medical pros insist on leaving voicemails for HOH patients?
Hearing Loss | Last Active: Sep 5, 2020 | Replies (46)Comment receiving replies
Thanks for the reply. You recommend doctors’ offices train staff to call out patients’ names differently. That would probably help, but they could easily do more than that by providing some kind of visual cues. It could be simple as writing a name or number on a dry-erase board or chalkboard. Or they could have video screens where they flash text messages. Simple, cheap technology, not labor-intensive.
Replies to "Thanks for the reply. You recommend doctors’ offices train staff to call out patients’ names differently...."
Some clinics use hand held vibrating pagers to call patients. A transmitter is given to each patient when they register for their appointment. The devices vibrate, and have a flashing light mechanism. That eliminates the need to call a name, and also provides privacy because a person's name is not made public. Since COVID19, I have not had any appointments there, but wonder if they had to change that system due to possibly transmitting the virus via the device.
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@ltecato, I agree with you. Doctor's need to do a better job accommodating people with hearing loss. Most seem to have large TV's in their offices but the captions are rarely on. The sound from the TV make it even more difficult to hear when your name is called. I'd prefer that the TV's were off. It blows my mind that these professionals think they are providing their patients a value added service. Scrolling displays are relatively cheap and simple to control. It would be nice to be able to see our name when its time. As was mentioned previously, we can suggest what could help, but it's up to them to move forward.
Tony in Michigan