No problem. It's explained in the Get Started on Connect guide here: https://connect.mayoclinic.org/get-started-on-connect/
Simply put, click a member's @username to go to their profile page. Then click "Send Private Message."

@bigmqama, you'll find many (very knowledgeable) HLAA members here on Mayo Clinic Connect. A couple of years ago, Hearing Loss Association of America (HLAA), the Ida Institute and Mayo Clinic collaborated to create this support group for the benefit of all.