In case anyone has an upcoming visit to Mayo Rochester, I thought I would share my experience today with on site visit, phone appointment and video visit today.

I had to go in for blood work and ECK on site. I asked to have scheduled at Baldwin building in Rochester because I thought they would not be as busy. I arrived at 6:45 AM. As I enter building, there was tables where I had my temperature taken. It was OK, so proceeded to next table. They verified I did have an appointment and then asked series of question if I had any symptoms of virus or had been in contact with anyone who had been test positive. I passed test, and proceeded to check in desk. I was only patient there. At 6:45 AM you might think that is normal, but this desk is usually very busy at that time because the hours are set up for locals who need to do labs prior to going to work. I have to go back in tomorrow for more labs and an infusion so will see what like be in another section of Mayo.

I was in and out clinic withing 30 minutes.

All employees were wearing masks.

I went home and few hours later had phone call with oncologist. Everything went find, he order some addition appointment and 15 minutes later they showed up in Mayo's portal.

In afternoon I had a video appointment scheduled with another doctor. Yesterday I received instructions via portal, along with a number I could call to verify / test video connection. I called number, was on hold for 30 minutes and gave up.

I have attached the file from Mayo on video appointments.

Mayo uses Zoom software to do video appointments and I had used ZOOM before, so I made sure it was all set to go on my laptop.

At designated time, you logon to Mayo Portal, go to appointment schedule, select detail and there is button to start appointment. A coordinator comes on, verifies everything is working correctly and then you wait for dr to connect. Unfortunately, my dr had technical problems, so he ended up calling me directly.

So, at end of day I accomplished everything that I would of accomplished if I had spent the entire day at clinic.

Laurie