Thanks John. I'm glad that it is working for you. So is that your system then, where you deposit every little check that Medicare sends you and then pay that same amount to Mayo, and it nulls out your Mayo bill? Or, does your Medicare Advantage plan work differently?

That's the first I've heard of the "Office of Patient Experience". I'll have to at least consult with them if we decide to leave Mayo. Meanwhile, as I was told today, I'm on the hook for that $1000 portion of my procedure. And, since it now dates back to October, I need to just pay it before the guys with the baseball bats show up at my door! :-/