← Return to Seniors with Medicare, is Mayo worth the hassle?

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Seniors with Medicare, is Mayo worth the hassle?

Visiting Mayo Clinic | Last Active: Sep 23 11:47am | Replies (42)
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@lisalucier

Hi, @phoenixpal - it does sound like things have gotten more complex with your Mayo Clinic billing process now that you're on Medicare.

@peck1944 @amkaloha may have some input as you weigh your options regarding Mayo Clinic with Medicare coverage, and perhaps also @jenniferhunter and @johnbishop will have some input on whether navigating the complexities of Medicare in the state of Arizona.

Have you perhaps spoken with the Mayo billing office to see if there's anything that might simplify things?

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Replies to "Hi, @phoenixpal - it does sound like things have gotten more complex with your Mayo Clinic..."
Paul | @phoenixpal | Mar 9, 2020

Thanks Lisa. Have I spoken to the Mayo billing office? Oh yes, phone calls and emails to Customer Service via the portal (good to have written record of things said), and calls with BCBS (originally thinking they were to blame for the mess), and calls to Medicare.
In January Mayo Customer Service agreed that there was a problem with the 2 different codings for the colonoscopy and that it would be sent for review. I just found out that the review was done and the coding stands. I owe Mayo $1000, and can only challenge it through Medicare.

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