Hi @trishj46,

Here are a few basic step-by-step directions you can try; I’m sure @johnbishop or @colleenyoung will post more details soon:
1. In your internet browser, type connect.mayoclinic.org
2. On the Connect homepage, click on GROUPS ( https://connect.mayoclinic.org/groups/ )
3. Scroll through the groups, click on Neuropathy ( https://connect.mayoclinic.org/group/neuropathy/ )
4. Scroll through the discussions and click on any of the titles to read that particular discussion. For instance clicking on discussion titled, VITAMIN B12 and Neuropathy
will take you to https://connect.mayoclinic.org/discussion/vitamin-b12-and-neuropathy/

Within a discussion thread, you can decide to read messages/posts from oldest to newest (chronological order) or newest to oldest (reverse chronological order).

Since you also mentioned you didn’t get notification of John’s posts, here are some additional instructions:

Control when and how often Mayo Clinic Connect sends email notifications to you. You can change your notification preferences any time. https://connect.mayoclinic.org/get-started-on-connect/
1. Go to your Account Settings.
2. Click your avatar in the top right and select Account Settings.
3. Scroll down to Email Notifications.
4. Click +Edit beside each category and choose to receive email notifications for each post, in your digest only or to unfollow.
– Posts: You can turn on or turn off to receive a notification when someone likes a post you’ve made or when a member @mentions you in a post. (Recommended to keep on.)
– Groups: Follow Groups that interest you. Choose how you wish to be notified about activity in each of the groups you follow.
– Pages: Follow expert Pages (blogs by Mayo Clinic experts) that interest you. You’ll be notified when a new blog post is published (usually weekly or bi-weekly).
– Digest: Choose to receive an email summary of activity from the Groups and Pages that you follow: Daily, Weekly or Never.

@trishj46, I think the issue is your verizon.net email address. Verizon.net got out of the email business Dec 2017 and migrated all of their email services to Yahoo email. I'm pretty sure you are not receiving the Connect email notifications because they are being blocked by your spam filter.

I'm guessing that Verizon is your Internet service provider. If this is the case, I would stop by one of their stores and see if you can get a service rep to help you check your spam filters to see if your connect emails are being blocked.

You mentioned having a Chromebook so you should be able to make a shortcut on your desktop so that you can easily get to Connect. Here's how to do it.

1. Go to Connect: https://connect.mayoclinic.org/
2. Click the 3 vertical dots at the upper right corner of the Google Chrome web browser screen.
3. Select More tools...
4. Select Create shortcut
5. Type Connect in the box (currently will be showing the name of the discussion) or leave the default discussion name.
6. Check the Open as window box - this will make a shortcut on your main desktop screen that you can click on to go to the Connect website.

If you are still not able to figure it out, please use the following form to contact our director @colleenyoung
-- https://connect.mayoclinic.org/contact-a-community-moderator/

I'm also sending this as a private message so that hopefully you will receive one of them.