Maybe the replies to your post went to spam. That's what has happened to me with xfinity. I had to remove my spam filter which is a hassle but I'm getting the posts now.

@trishj46 Hello and welcome. I am Carol, a retired teacher for 45 years, and I am a diabetic 2. When I first found Connect, I had big problems trying to understand the way the site works. I am not a computer person but knew the basics and had courses and instructional meetings since all of the teachers had computers. This kept me up to date, but when I retired, I didn't bother to stay up to date with technology. I was satisfied to email and write letters on Word and make spreadsheets----the usual. Anything more complicated was just that---more complicated. I have been on Connect for three years and I still have to have someone who is tech savvy help me through new steps so that I can participate. Please don't drop out but give the tech members and Mentors a chance to help you get connected. @johnbishop is a master of the computer. He will work with you as long as it takes to help you. There are many others who will help also. @kanaazpereira has posted steps also. There are others. Just have patience. There is probably one little step you are missing and when you hit it, you will have everything you need to communicate with anyone on Connect. I know how you feel, but you can do it. Breathe and step back for a while and then try again.
Carol