Through HLAA involvement I have met people with all three brands of cochlear implants. I'm convinced that all of the products are excellent. I only know the service provided by the CI I have, which is Cochlear Corporation. They are very helpful in navigating the insurance issue, and are very helpful when it comes to servicing their products, according to people who have needed to replace batteries, cords, magnets, etc., or have repairs, which are not common. In the 15 years since I received my CI, I've never had a problem that needed fixing. I upgraded from the Freedom to the N6 after using the Freedom for 9 years. I've been especially pleased with the innovations that Cochlear Corp. has developed for their products. The add on tech has been great. I love the hand held mini mic in noisy social settings. Now, with the N7 model, the processors stream directly with cell phones. My friends who have the other brands all say they like what they have. Prior to getting my CI, I had the advantage of watching many people go through the process of selecting a brand. I made my choice based on watching how well they did, and have no regrets. Have you ever attended an HLAA convention or chapter meeting? It does help to meet people who have CIs. Unfortunately, COVID is making that difficult.