He told us what he was doing. I’m not sure he was all that rude - you have to remember that I could not understand him until he revealed his ‘test’. He was speaking at normal volume, normal speed, and acted like ‘normal’ people do when confronted with a HOH person. They remember for a minute that you asked them to make accommodations and then forget. I deal with that attitude from clerks in stores and other strangers all the time. I appreciated his care - after I realized it was a test and calmed down - in wanting to assure himself of just how much a cochlear could benefit me.