If you wear an aid or aids, it should be paired with your IPhone so that conversation is delivered right into your ear(s). Makes all the difference in the world! I bought a used IPhone6 to use with my one Bernefon (Oticon) aid and am able to use the phone once again. I had an additional "opportunity" to learn because I have zero cell reception. I use Consumer Cellular as a provider, and the tech there walked me through the steps so that I can use the IPhone6 at home, in my own office, using our internal WiFi (cable modem).