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Smartphone question: Which one is best for hard of hearing people?

Hearing Loss | Last Active: Nov 29, 2019 | Replies (10)
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@kmgiamei

Actually I too would love to know the BEST cell phone for hard of hearing. I have an IPHONE 7 plus and I can only hear if I use the APPLE earphones. And ONLY the apple ones. All other ones even expensive ones are no good for me. I also have trouble hearing people if they are on certain phones. For example my husband has an iPhone 8 and i can't hear him where my sister has a cheaper older samsung and I can hear her great. Please reply with thoughts.

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Replies to "Actually I too would love to know the BEST cell phone for hard of hearing. I..."
muffincat | @muffincat | Sep 19, 2019

I have single sided deafness with hyperacusis. So using a phone is very hard.
I found it easier if I phone folk making sure I am in a quiet place. I also have the phone on speaker.
Explain my hearing distortion and if it's a really important call that I need all details I ask for an email followup of the conversation

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imallears | @imallears | Sep 19, 2019

@kmgiamei
Hi,

I have an Android (Samsung 7) that has a powerful mic. Whether you have an iPhone or Android I urge you to research the app Innocaption+. I have used this for years as I have profound bilateral hearing loss. Download it from your play store. It’s free. It will caption all your phone calls and has captioned voice mail. You can hear the other person and read what they are saying as long as you have a simultaneous voice and data plan. They assign a special telephone number to you but you can have that number forwarded to your cell phone. So whenever someone calls your cell number it’s automatically forwarded to the app.
Androids also have apps like Live Transcribe that will caption people’s voices in real life situations. iPhone and androids have the app called Otter. I also use a Captel landline. Innocaption+ is very accurate and is the only way I can use my cell beside texting.
You can mute the sound on the app if you choose to. Their customer service is very responsive. I can hear voices on my phones but have trouble understanding even if the voice is streamed directly to my ears.

Regards from FL Mary

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