@judysmayo You are correct. I learned later that the audi practice had recently been bought by a group of practices in the tri-state area which had a special 'relationship' with Starkey, i.e. they pushed Starkey as their top choice. I also am looking at the recent Phonaks as they have gotten good reviews and I like that I can use my Roger pen without the streamer on my neck. Also going to try out the Oticon Opn.